Outriders is a singleplayer looter shooter with optional co-op. Why is it, then, that server issues in its first few days are locking me out of playing it at all? People Can Fly is hardly the first studio to design a game this way, but it’s a great reminder of how it can backfire.

The Outriders subreddit is full of fans eager to level up their mains, but instead many are venting frustrations about being stuck on the login screen. Meanwhile, People Can Fly is issuing hourly updates on Twitter as it reboots servers and tries to get Outriders into a healthy state. We’ve been through this before—we know that server troubles will eventually work themselves out and things will be smooth sailing, but there’s no good reason that online disruptions should interrupt a game that I’ve been playing mostly alone. The way that the game comes to a grinding halt is pretty frustrating, too:

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